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Returns and Exchanges:

Unopened and unused products purchased on getrocketbook.co.za may be returned for an exchange or refund within 30 days. Customer is responsible for return postage.

To kickstart the return process, please send an email to info@getrocketbook.co.za with "Return" or "Exchange" in the subject line as well as the order number and reason for return/exchange in the body of the email.

We are constantly looking to improve our products, so we'd love to hear your feedback. If you have any questions or suggestions, don't hesitate to email us.

Return Shipping:

When returning your product, please include a copy of your order receipt and send the item(s) to:

Rocketbook
27 7th Avenue
Parktown North
2193
082 3893200

Once we receive the item(s), we will return your money.