Returns & Exchanges

Returns and Exchanges:

Unopened and unused products purchased on www.getrocketbook.co.za may be returned for an exchange or refund within 30 days. Customer is responsible for return postage.

To kickstart the return process, please send an email to info@getrocketbook.co.za with "Return" or "Exchange" in the subject line as well as the order number and reason for return/exchange in the body of the email.

We are constantly looking to improve our products, so we'd love to hear your feedback. If you have any questions or suggestions, don't hesitate to email info@getrocketbook.co.za

Return Shipping:

When returning your product, please include a copy of your order receipt and send the item(s) to:

Rocketbook
2 Carol Ann Lane
Morningside
Johannesburg
2196

Once we receive the item(s), we will return your money.